Can I recover my web site from your backups?

As part of our emergency recovery plan, we do perform system backups daily and our services also include a backup storage of your web site. We also recommend that you maintain a backup of your web site on your local computer.
If necessary, we can go into our backups to retrieve web site files, however we charge a fee to perform the search and file recovery. Also, we cannot guarantee that the files that we recover will be the most recent snapshot of your site.

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