Articles

 EMAIL: 550 No such user here

When sending an email you may receive the following error:'550 No such user here'To avoid the...

 EMAIL: I get a 'Relaying Denied' message

Often this can occur if you're using a laptop through a non-supported provider like AOL or...

 How do I keep email from OISSite.com out of my Hotmail Junk folder?

DETAILSHotmail spam filters can filter out email sent from OISSite.com if the security level...

 How do I keep email from OISSite.com out of my Yahoo Bulk Mail folder?

DETAILSYahoo spam filters can filter out email sent from OISSite.com if the security level...

 I get an error 0x800ccc0d or 0x800ccc0f when sending or receiving email in Outlook Express or Outlook.

SYMPTOMS When you attempt to send or receive email, you see one of the following error messages....

 I get an error ?552 sorry, that message size exceeds my databytes limit (#5.3.4)? in a returned email. What does this mean?

DETAILSThis error means that the email’s size exceeded 6 MB.  Our mail server will not...

 I get this error '553 sorry, that domain isn?t in my list of allowed rcpthosts'. What happened and what do I do?

DETAILSWe use a "POP before SMTP" rule. That is, you have to check your email before you can send...

 I get this error when trying to download email: Server Response: '+OK 752 octets follow.', Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

SummaryIt is a known problem with Outlook / Outlook Express that when a malformed message (i.e.,...

 I received a bounced message for an email that I did not send. OR I received a complaint from someone saying I sent a virus, but I didn't send the email. What is going on?

DETAILSInternet email messages can be forged. The email sender can set their...

 I received an virus notification email with reported virus as Oversized Zip. What does this mean?

DETAILSThe virus scanner on the mail server is configured to reject email messages with zip files...

 With my email client, I can receive email but I cannot seem to send email. What can I do?

SYMPTOMS When I try send emails I get the error: The connection to the server has failed....