DETAILS
Follow the steps below to set up Outlook 2013 to retrieve email from our mail server. Note that this FAQ is for Outlook 2013 only.
- From your Windows desktop, click the Windows Start button, select Control Panel, and then select the Mail icon.
- NOTE: Depending on what version of Windows you're running, you may need to switch to Classic View to find the Mail icon or it may state 32-Bit.
- Select the Show Profiles button, click the Add button and enter in a name for this profile (Select a name you can easily recognize) and press the OK button.
- Select the Manually setup or additional server types check box, click the Next button.
- Select the Microsoft Exchange Server or compatible services option and press the Next button.
- Enter "mbexch2010.corp.oissite.net" in the Server field and then select the Use Cached Exchange Mode check box. In the User Name box, enter in your entire email address and the select "More Settings."
- Next, select the Connection tab, select the Connect to Microsoft Exchange using HTTP check box and then Select the Exchange Proxy Settings button.
- Enter in "exchange.outsourceis.com" in the Use this URL to connect to my proxy server for Exchange field. Select both the On fast networks and On slow networks check boxes and under Proxy authentication settings, select Basic Authentication.
- Click Ok, Apply, Ok again, then select the Check Name box in the Connect window, enter in your Password and select the OK button.
- NOTE: You may receive a pop-up asking you to select your mailbox from a list. Select your mailbox and click the OK button.
- Your name should then be highlighted and underlined in the username field which indicates your profile has been configured. Select Next, finish, and open up Outlook.
